Shipping
Orders are processed and shipped out within 3-5 business days.
Shoes/Boots will take 5-7 days to ship directly from the boot warehouse.
$6.95 flat-rate US shipping or FREE on orders over $100!
FREE local pickup is available in Fruitland, Idaho (choose the option at checkout.)
Returns
If anything is incorrect, missing or damaged upon arrival. Please let us know right away (please check your items within 7 days of receipt) by emailing us at info@frostedcowgirls.com or use the contact form here on our website!
Returns must be requested and post-marked to us within 14 days from your date of purchase.
Returns are eligible for store credit only.
Shipping charges (original and return) are the customer’s responsibility.
Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair or other user damage/wear/tear).
Items that are final sale and cannot be returned: accessories and other non-clothing items, intimates, leggings, sale/clearance items (any item discounted 30% or more from full retail price)
Review the requirements above and make sure your return qualifies! If so, email us at info@frostedcowgirls.com (or use the contact form here on our website) to initiate your return.